Coldplace

Accessible seating is available within the balcony area where wheelchair users and companions can enjoy a view of the stage from the right. Limited numbers are available on a first-come, first-served basis.

The accessible seating area is positioned near exits and accessible toilets. The area is accessible from the same level from the main entrance of via lifts form the Lower ground floor.

Subject to the set-up of the event, there may be accessible seats available on the flat floor, closer to the stage. Other seating is available in other areas of the venue for those who do not mind using steps.

Tickets can be purchased via phone booking only. Proof of eligibility will be requested when bookings are made for accessible seating and free companion tickets. For more information, please contact the DCLT Contact Centre on 01302 370777.

The Doncaster Dome aims to put the customer’s safety as a priority. Please ensure you read this information ahead of every visit as the procedures differ over time and between venues.

Particularly in large audience events, we implement heightened security procedures which are tailored to the specific requirements of the event. However, because of the sensitive nature of these protocols, we cannot elaborate further on the specific details. We would ask that customers be patient and understanding where this might impact on queue times and/or the prohibition of items permitted on the premises. We will make every effort to communicate this information to customers as quickly and clearly as we can.

We would always recommend customers check our website & social media pages before they travel & that they also arrive at the venue as early as they can to minimise delays in accessing the venue.

CCTV and surveillance are in place across the venue.

For your safety, customers may be searched before they are allowed access to the venue. If you or your bags aren't searched and/or wanded that doesn't mean the stewards are not doing their job - searchers are just one component of the security measures in place.

It is a criminal offence to bring smoke bombs, flares & fireworks into the venue.

No bags larger than an A3 size (approximately 40cm x 35cm x 19cm) will be permitted in the venue and there is no facility to store items at the venue. Please keep the number of personal belongings you bring with you to an absolute minimum - any items you bring to an event will be subject to additional searches and slow your entry to the venue & may, in some cases, prevent your entry.

The additional security procedures will slow entry to the venue and we advise that everyone arrives as close to the doors open time is possible.

Please never leave your items unattended and report any suspicious activity to a venue steward or DCLT staff.

First aiders will be in attendance and will assist if required. Please alert a member of staff if you or another member of the public require first aid assistance

We thank you for your understanding & patience for the additional entry waiting time the above measures may lead to and ask that you forward these procedures on to other customers coming to an event at the The Doncaster Dome.

Above all be safe and enjoy your visit.

If you have any further questions or concerns not addressed in this statement, you can contact us by email at contact@DCLT.co.uk or via our social media pages Facebook or Twitter.